{"id":832866973,"date":"2021-09-29T17:20:22","date_gmt":"2021-09-29T15:20:22","guid":{"rendered":"https:\/\/hytrade24.next-kmu.de\/frequently-asked-quesions\/"},"modified":"2026-07-13T17:20:19","modified_gmt":"2026-07-13T15:20:19","slug":"frequently-asked-quesions","status":"publish","type":"page","link":"https:\/\/hytrade24.next-kmu.de\/en\/frequently-asked-quesions\/","title":{"rendered":"Support"},"content":{"rendered":"
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Support<\/h2><\/div> <\/div><\/section>
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To help you understand how the marketplace <\/strong><\/a>works and how it operates, you’ll find answers to the most important questions here. If you have any further questions, please feel free to contact us at any time. <\/p>

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For vendors<\/h2>
How do I sell my products on Hytrade24 marketplace?<\/strong><\/div><\/span><\/span><\/span><\/div>

To offer a product on the marketplace, it is necessary to register on hytrade24.com. Registration is completely free of charge, non-binding and does not involve any obligations for you. After successful registration you can post your ad in a few steps. Please provide the information about the offered product as well as price and condition in as much detail as possible to increase the chances of selling. You can also choose additional options for an even faster sale. <\/p><\/div><\/div><\/div>\n\n

What costs will I incur as a vendor?<\/strong><\/div><\/span><\/span><\/span><\/div>

Registration and product listings are currently still completely free of charge.If a product is sold directly through Hytrade24, we receive a sales commission. This is tiered as follows:\u2013 12% sales commission for invoice amounts up to 1,000 euros\u2013 10% sales commission for invoice amounts from 1,001 euros to 5,000 euros\u2013 8% sales commission for invoice amounts of 5,001 euros or more For so-called \u201cinquiry products\u201d (products listed by retailers without a price and that cannot be purchased directly), we charge a monthly base fee of 39 euros.<\/p><\/div><\/div><\/div>\n\n

How long is my standard ad online and how can I extend it?<\/strong><\/div><\/span><\/span><\/span><\/div>

The duration of standard offers is 3 months. One week before expiration you will receive an email notification and can easily and conveniently extend your ad for another 3 months under “My Marketplace”. The extension can be repeated as often as desired free of charge. With each renewal, you have the option to edit your listing again or book additional options for a faster sale. <\/p><\/div><\/div><\/div>\n\n

Which suppliers are already listed on the Hytrade24 marketplace?<\/strong><\/div><\/span><\/span><\/span><\/div>

You can find an overview of the already active providers on Hytrade24 in our provider directory<\/a>.<\/p><\/div><\/div><\/div><\/div>

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For purchasers<\/h2>
Can I remember particularly interesting offers so that I can quickly find them the next time I visit the site?<\/strong><\/div><\/span><\/span><\/span><\/div>

Directly in the listing of a seller there is a small heart star that you can click to remember the product. If you have successfully added an item to your notepad, the heart will turn gray or black. You will then find your notepad in the top menu bar on the far right in the shape of the heart. Please note that you must be logged in to permanently save your notepad even when you leave the website. <\/p><\/div><\/div><\/div>\n\n

Can I buy products right away?<\/strong><\/div><\/span><\/span><\/span><\/div>

Yes, you can buy hydraulic components such as hydraulic motors, hydraulic valves, hydraulic cylinders, hydraulic pumps, hydraulic accumulators and much more directly from the supplier on our marketplace hytrade24.com.<\/p><\/div><\/div><\/div>\n\n

How is the transport regulated when I buy an item?<\/strong><\/div><\/span><\/span><\/span><\/div>

Transportation is arranged by the respective provider. Depending on the size and weight, the provider decides with which carrier the goods will be shipped. Hytrade24 unfortunately has no possibility to influence the shipping options of the provider. <\/p><\/div><\/div><\/div>\n\n

How can I report dubious offers?<\/strong><\/div><\/span><\/span><\/span><\/div>

The sellers on our marketplace are checked by us before they are activated in order to guarantee a high quality of the sellers. If you still receive dubious offers or spam from sellers, please send us a message to info@hytrade24.com. <\/p><\/div><\/div><\/div>\n\n

How does the payment transaction between buyer and seller take place?<\/strong><\/div><\/span><\/span><\/span><\/div>

The payment is processed directly between the buyer and the seller, the payment processing does not take place through the platform hytrade24.com.<\/p><\/div><\/div><\/div><\/div>

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